Last updated: January 2025

65jili Privacy Policy – How We Handle Your Personal Data

At 65jili, your privacy matters. This Privacy Policy explains what personal information we collect from players in the Philippines, how we use it, who we share it with, and how we keep it safe. By using our platform, you agree to the practices described here.

This policy applies to all users accessing 65jili from the Philippines. If you have questions about how your data is handled, check our FAQ page or review our Terms and Conditions.

What Information Do We Collect and Why?

1. Information We Collect

When you register and use 65jili, we collect certain personal information to operate your account and deliver our services. This includes your name, date of birth, email address, mobile number, and payment details such as your GCash or bank account information. We also collect technical data like your IP address, device type, browser, and session activity to keep the platform secure and running smoothly. If you contact our support team, we may retain records of that communication. All data collection is limited to what is necessary for the purposes described in this policy.

2. How We Use Your Information

Your personal data is used to create and manage your 65jili account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by applicable regulations. We also use your information to personalise your experience on the platform, send you important account notifications, and detect or prevent fraudulent activity. Where you have opted in, we may send you promotional updates about new games, offers, or platform features. We do not use your data for any purpose that is incompatible with the reasons it was originally collected.

3. Who Do We Share Your Data With?

65jili does not sell your personal information to third parties for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure partners — but only to the extent necessary for those services. These partners are contractually required to handle your data securely and in line with this policy. We may also disclose your information to regulatory authorities or law enforcement agencies where required by Philippine law or a valid legal order. In all cases, we take steps to ensure your data is protected.

4. How Do We Keep Your Data Secure?

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Your account is protected by password authentication, and sensitive data such as payment details is encrypted during transmission. Our systems are regularly monitored for vulnerabilities, and access to personal data within our organisation is restricted to staff who need it to perform their duties. While no online platform can guarantee absolute security, we are committed to maintaining robust protections for all player data. If you suspect any unauthorised access to your account, please notify us immediately.

5. How Long Do We Keep Your Data?

We retain your personal information for as long as your account is active and for a reasonable period afterwards to comply with our legal and regulatory obligations. Transaction records and identity verification documents may be kept for a longer period as requiredby Philippine law governing online gaming and financial transactions. When your data is no longer needed, we delete or anonymise it in a secure manner. If you close your account, we will retain only the minimum information required to meet our legal obligations. You may contact us to request details about the specific retention periods that apply to your data.

6. What Are Your Rights Over Your Data?

As a player based in the Philippines, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or incomplete. You may also request the deletion of your data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations. If you wish to withdraw your consent for promotional communications, you can update your preferences through your account settings at any time. To exercise any of these rights, you may reach out to our support team using the contact details provided on this page. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable data protection rules.

7. Cookies and Tracking Technologies

65jili uses cookies and similar tracking technologies to improve your experience on our platform and to help us understand how players interact with our site. Essential cookies are required for the platform to function correctly, including keeping you logged in and processing transactions securely. We also use analytics cookies to gather aggregated, anonymised data about site usage, which helps us improve performance and content. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. By continuing to use 65jili, you consent to our use of cookies as described in this policy.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make significant changes, we will post the updated policy on this page with a revised effective date. We encourage you to review this page periodically so you are always aware of how your information is being handled. Your continued use of 65jili after any changes are posted constitutes your acceptance of the updated policy. If you have concerns about any changes, please contact our support team before continuing to use the platform.

Still Have Questions About Your Privacy?

Our FAQ page covers the most common questions from Filipino players about data, accounts, and platform security. You can also create a free account or log in to manage your personal preferences directly.